All retail and wholesale orders within the US are shipped via USPS and other carriers. In the event that an item arrives damaged, please contact us within 5 business days by email at [email protected]. Kindly include your order number and photos displaying damages. We will promptly replace or refund items that arrived damaged.

Order Changes: You have the flexibility to cancel or modify your order at any time before your shipping label is printed. If you wish to make changes, such as adding to or canceling your order, please reach out to us as soon as possible.

Shipping Address Updates: You can update the shipping address at any time before the item has been shipped. To do so, please contact us promptly to ensure we can accommodate your request before your items are shipped.

Damaged or Defective Goods Return & Refund Policy: Your satisfaction is paramount to us. If you encounter any issues with your order, please contact us immediately. Food items are not returnable or refundable unless damaged or defective. If you experience an issue, kindly reach out within 5 business days of receiving your items, providing the order number, detailed information, and photos.

Return and Exchange Policy for Non-Edible Goods: Returns are accepted on most products within 14 days of arrival, provided they have not been used and remain in their original condition. Custom orders are ineligible for refund or exchange; however, if you encounter any issues with your custom order, please contact us promptly. We strive to ensure your satisfaction and will do our utmost to address any concerns. In most cases, BeeFavored covers return shipping costs for items damaged or defective due to maker error. Buyers are responsible for return shipping unless there was a prior defect or damage. If you wish to return or exchange an item, please contact us within 5 business days and prior to return shipping.

Refund Policy: If an item is returned for reasons other than being defective or damaged upon arrival, the buyer covers the return shipping costs. Refunds will be issued within 5 business days of receipt.

BeeFavored Product Benefits: We pride ourselves on being a small-batch handcrafted business, dedicated to providing you with exceptional products and service.